Online Dealer Training

DAP - TracFone Total Training Tuesday

October 19, 2021

The TFDAP Training & Support Team will show dealers how the Rebranding, Device Compatibility & 2nd Time Activation tools can help you increase activations, as well as new T-Mobile Network Enhancements.

• What - The recent T-Mobile network enhancement impacts MVNOs / MVNEs. The IMEI check will ensure your customers' device meets the T-Mobile network update; the check will help ensure your customer gets the best possible coverage by pre-qualifying their device.
• Where - We will show you where the improvements are located under the activation and subscriber tools
• How to Be Successful - Device validation is now required for most activations. In this webinar we will review a few common errors and how to handle them.
• How to Get Support - We will review the Dealer Support and the escalation process as well

DAP - TracFone Total Training Tuesday

October 26, 2021

The TFDAP Training & Support Team will show dealers how the Rebranding, Device Compatibility & 2nd Time Activation tools can help you increase activations, as well as new T-Mobile Network Enhancements.

• What - The recent T-Mobile network enhancement impacts MVNOs / MVNEs. The IMEI check will ensure your customers' device meets the T-Mobile network update; the check will help ensure your customer gets the best possible coverage by pre-qualifying their device.
• Where - We will show you where the improvements are located under the activation and subscriber tools
• How to Be Successful - Device validation is now required for most activations. In this webinar we will review a few common errors and how to handle them.
• How to Get Support - We will review the Dealer Support and the escalation process as well